Terms and Conditions
Customer service
Sparkyra is an online store that sells consumer electronics to customers in the United States. By placing an order on this website you agree to these terms. Prices are listed in US dollars and may change without notice. Product availability is not guaranteed until your order is confirmed.
Our support team answers every message within 24 hours. Contact us any time through the Contact page or the Help Center. If something is wrong with your order, we will make it right.
Privacy and security
We only collect the information needed to process and deliver your order: your name, email, shipping address and phone number. Payments are handled by PayPal, so we never see or store your card details. We never sell your personal data.
We may email you about your order. If you subscribe to our newsletter, we may also send you offers, and you can unsubscribe at any time with one click.
Order changes and cancellations
You can change or cancel your order free of charge until it ships. Just contact us with your order number as soon as possible. Once an order has shipped, it can no longer be cancelled, but you can return it within 30 days of delivery as described in our Shipping and Returns policy.
If a product is out of stock after you order, we will tell you right away and give you a full refund.
Payment methods
- PayPal
- Visa, Mastercard and American Express (through PayPal checkout)